:root {
  --bg: #0b141a;
  --panel: #1f2c34;
  --panel-2: #222e35;
  --line: #2a3942;
  --text: #e9edef;
  --muted: #8696a0;
  --accent: #00a884;
  --accent-2: #0b8f72;
  --accent-soft: rgba(0, 168, 132, 0.16);
  --warning-soft: rgba(245, 176, 65, 0.16);
  --shadow: 0 14px 32px rgba(0, 0, 0, 0.45);
}

* {
  box-sizing: border-box;
}

html,
body {
  height: 100%;
  min-height: 100%;
}

body {
  margin: 0;
  font-family: "Inter", system-ui, sans-serif;
  color: var(--text);
  background:
    radial-gradient(circle at 20% 15%, rgba(0, 168, 132, 0.12), transparent 40%),
    radial-gradient(circle at 78% 10%, rgba(0, 168, 132, 0.08), transparent 42%),
    linear-gradient(180deg, #0b141a 0%, #111b21 60%, #0b141a 100%);
  overflow: hidden;
}

a {
  color: inherit;
  text-decoration: none;
}

.support-page {
  height: 100vh;
  min-height: 100vh;
  display: grid;
  grid-template-columns: 440px minmax(0, 1fr);
  gap: 16px;
  padding: 14px;
  overflow: hidden;
}

.support-sidebar-shell {
  min-width: 0;
  min-height: calc(100vh - 28px);
  display: grid;
  grid-template-columns: 74px minmax(0, 1fr);
  gap: 12px;
}

.support-sidebar,
.chat-shell {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 16px;
  box-shadow: var(--shadow);
}

.support-toolbar {
  background: linear-gradient(180deg, #1a2328 0%, #161f24 100%);
  border: 1px solid var(--line);
  border-radius: 16px;
  box-shadow: var(--shadow);
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 14px;
  padding: 14px 0 16px;
  min-height: calc(100vh - 28px);
}

.toolbar-section {
  width: 100%;
  display: grid;
  justify-items: center;
  gap: 10px;
}

.toolbar-divider {
  width: calc(100% - 24px);
  height: 1px;
  background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.12), transparent);
}

.toolbar-spacer {
  flex: 1 1 auto;
}

.toolbar-brand,
.toolbar-icon-btn,
.toolbar-profile-btn {
  width: 44px;
  height: 44px;
  border-radius: 14px;
  border: 1px solid transparent;
  background: transparent;
  color: #aebbc4;
  display: grid;
  place-items: center;
  position: relative;
  transition: 0.18s ease;
}

.toolbar-brand img,
.toolbar-profile-btn img {
  width: 32px;
  height: 32px;
  object-fit: cover;
  border-radius: 50%;
  display: block;
}

.toolbar-brand {
  background: rgba(255, 255, 255, 0.06);
  border-color: rgba(255, 255, 255, 0.06);
}

.toolbar-icon-btn i {
  font-size: 21px;
  line-height: 1;
}

.toolbar-profile-btn {
  background: rgba(255, 255, 255, 0.04);
  border-color: rgba(255, 255, 255, 0.06);
  cursor: pointer;
}

.toolbar-icon-btn:hover,
.toolbar-icon-btn:focus-visible,
.toolbar-profile-btn:hover,
.toolbar-profile-btn:focus-visible,
.toolbar-brand:hover,
.toolbar-brand:focus-visible {
  background: rgba(0, 168, 132, 0.12);
  border-color: rgba(0, 168, 132, 0.22);
  color: #e9edef;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.03);
}

.toolbar-icon-btn.active,
.toolbar-brand.active {
  background: rgba(255, 255, 255, 0.1);
  color: #ffffff;
}

.toolbar-icon-btn.accent {
  background: linear-gradient(180deg, #2ad96b, #18c655);
  color: #ffffff;
  box-shadow: 0 12px 24px rgba(42, 217, 107, 0.24);
}

.toolbar-icon-btn.accent:hover,
.toolbar-icon-btn.accent:focus-visible {
  background: linear-gradient(180deg, #39e579, #20cf5d);
  border-color: transparent;
}

.toolbar-icon-btn.has-indicator.is-live {
  color: #dffdf1;
}

.toolbar-icon-btn.is-on {
  background: rgba(0, 168, 132, 0.14);
  border-color: rgba(0, 168, 132, 0.22);
  color: #dffdf1;
}

.toolbar-icon-btn.is-off {
  color: #93a1aa;
}

.toolbar-indicator {
  position: absolute;
  top: 8px;
  right: 8px;
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: #5a6a73;
  border: 2px solid #1a2328;
  box-shadow: 0 0 0 2px rgba(0, 0, 0, 0.08);
}

.toolbar-indicator.connected {
  background: #2ad96b;
}

.support-sidebar {
  display: grid;
  grid-template-rows: auto 1fr auto;
  min-height: calc(100vh - 28px);
  overflow: hidden;
  background: #111b21;
  box-shadow: inset -1px 0 0 #0d171d, var(--shadow);
}

.sidebar-top {
  padding: 20px 18px 14px;
  border-bottom: 1px solid var(--line);
  min-width: 0;
}

.brand-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 16px;
}

.brand-logo {
  width: 120px;
  height: auto;
}

.sidebar-link {
  border: 0;
  border-radius: 26px;
  background: #22323a;
  color: #fff;
  padding: 10px 14px;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-weight: 700;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.04);
}

.sidebar-link:hover,
.sidebar-link:focus-visible {
  background: #29404a;
  color: #ffffff;
}

.search-box {
  height: 48px;
  border-radius: 24px;
  background: #202c33;
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 0 16px;
  width: 100%;
  min-width: 0;
}

.search-box i {
  color: var(--muted);
}

.search-box input {
  flex: 1;
  min-width: 0;
  background: transparent;
  border: 0;
  outline: 0;
  color: var(--text);
  font-size: 15px;
}

.whatsapp-search {
  height: 40px;
  border-radius: 999px;
  background: #202c33;
  padding: 0 14px;
  border: 1px solid var(--line);
}

.whatsapp-search i {
  color: var(--muted);
  font-size: 15px;
}

.whatsapp-search input {
  color: var(--text);
  font-size: 15px;
}

.whatsapp-search input::placeholder {
  color: var(--muted);
}

.filter-pills {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 16px;
}

.whatsapp-pills {
  flex-wrap: nowrap;
  overflow-x: auto;
  gap: 8px;
  margin-top: 12px;
  padding: 2px 2px 6px 2px;
  scrollbar-width: none;
  cursor: grab;
  user-select: none;
  -webkit-user-select: none;
  scroll-behavior: smooth;
  width: 100%;
  min-width: 0;
  scroll-snap-type: x proximity;
  overscroll-behavior-x: contain;
}

.whatsapp-pills::-webkit-scrollbar {
  display: none;
}

.whatsapp-pills.dragging {
  cursor: grabbing;
}

.status-pill-filter {
  border: 0;
  border-radius: 999px;
  background: #e9edf0;
  color: #55616d;
  padding: 9px 16px;
  font-weight: 600;
  font-size: 14px;
}

.status-pill-filter.active {
  background: var(--accent);
  color: #fff;
}

.whatsapp-pills .status-pill-filter {
  flex: 0 0 auto;
  background: #202c33;
  color: var(--text);
  border: 1px solid var(--line);
  padding: 8px 14px;
  font-size: 13px;
  line-height: 1;
  transition: 0.18s ease;
  white-space: nowrap;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  position: relative;
  scroll-snap-align: start;
}

.whatsapp-pills .status-pill-filter:hover {
  border-color: rgba(0, 168, 132, 0.35);
  background: var(--accent-soft);
}

.whatsapp-pills .status-pill-filter.active {
  background: var(--accent-soft);
  color: var(--accent);
  border-color: rgba(0, 168, 132, 0.35);
  box-shadow: inset 0 0 0 1px rgba(0, 168, 132, 0.08);
}

.filter-badge {
  min-width: 24px;
  height: 20px;
  padding: 0 7px;
  border-radius: 999px;
  background: #25d366;
  color: #0b141a;
  display: inline-grid;
  place-items: center;
  font-size: 11px;
  font-weight: 800;
  line-height: 1;
  box-shadow: 0 4px 10px rgba(37, 211, 102, 0.24);
}

.whatsapp-pills .status-pill-filter.active .filter-badge {
  background: #00a884;
  color: #ffffff;
}

.sidebar-filters {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 10px;
  margin-top: 16px;
  min-width: 0;
}

.whatsapp-filter-row {
  margin-top: 12px;
}

.whatsapp-filter-row .soft-select,
.whatsapp-filter-row .soft-input {
  min-height: 40px;
  border-radius: 999px;
  background: #202c33;
  border-color: var(--line);
  color: var(--text);
  padding-top: 9px;
  padding-bottom: 9px;
  min-width: 0;
}

.whatsapp-filter-row .soft-input::placeholder {
  color: var(--muted);
}

.whatsapp-filter-row .soft-select {
  background-image:
    linear-gradient(45deg, transparent 50%, #8696a0 50%),
    linear-gradient(135deg, #8696a0 50%, transparent 50%);
  background-position:
    calc(100% - 18px) calc(50% - 3px),
    calc(100% - 12px) calc(50% - 3px);
  background-size: 6px 6px, 6px 6px;
  background-repeat: no-repeat;
  appearance: none;
}

.soft-input,
.soft-select,
.soft-textarea,
.agent-inline-input,
.composer-input {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: #202c33;
  color: var(--text);
  outline: 0;
  padding: 12px 14px;
  font-size: 14px;
}

.soft-textarea,
.composer-input {
  resize: none;
}

.sidebar-section-head {
  margin-top: 20px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.sidebar-section-head h2 {
  margin: 0;
  font-size: 24px;
  line-height: 1.05;
  letter-spacing: -0.03em;
}

.sidebar-section-head span {
  color: var(--muted);
  font-size: 13px;
}

.mini-state {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  border-radius: 999px;
  background: #202c33;
  padding: 8px 12px;
  font-size: 12px;
  color: var(--muted);
}

.mini-dot {
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: #d7a850;
}

.mini-dot.connected {
  background: var(--accent);
}

.conversation-list {
  padding: 6px 6px 14px;
  overflow-y: auto;
  display: grid;
  gap: 2px;
  align-content: start;
  align-items: start;
  grid-auto-rows: max-content;
  scrollbar-width: thin;
  scrollbar-color: rgba(0, 168, 132, 0.52) rgba(255, 255, 255, 0.04);
}

.conversation-list::-webkit-scrollbar {
  width: 10px;
}

.conversation-list::-webkit-scrollbar-track {
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.02), rgba(255, 255, 255, 0.05));
  border-radius: 999px;
}

.conversation-list::-webkit-scrollbar-thumb {
  background: linear-gradient(180deg, rgba(0, 168, 132, 0.82), rgba(0, 143, 114, 0.72));
  border-radius: 999px;
  border: 2px solid #111b21;
  box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.06);
}

.conversation-list::-webkit-scrollbar-thumb:hover {
  background: linear-gradient(180deg, rgba(38, 198, 164, 0.95), rgba(0, 168, 132, 0.88));
}

.conversation-card {
  display: grid;
  grid-template-columns: 52px minmax(0, 1fr);
  gap: 12px;
  align-items: center;
  padding: 10px 12px;
  border: 1px solid rgba(120, 230, 204, 0.08);
  border-radius: 18px;
  background: linear-gradient(180deg, rgba(17, 27, 33, 0.98), rgba(19, 31, 38, 0.98));
  cursor: pointer;
  transition: background 0.2s ease, border-color 0.2s ease, box-shadow 0.2s ease, transform 0.2s ease;
  position: relative;
  overflow: hidden;
  min-width: 0;
}

.conversation-card::before {
  content: "";
  position: absolute;
  inset: 12px auto 12px 0;
  width: 3px;
  border-radius: 999px;
  background: transparent;
  transition: 0.22s ease;
  opacity: 0;
}

.conversation-content {
  min-width: 0;
}

.conversation-card:hover,
.conversation-card.active {
  background: linear-gradient(180deg, rgba(32, 44, 51, 0.96), rgba(27, 38, 45, 0.96));
  border-color: rgba(0, 168, 132, 0.24);
  box-shadow:
    inset 0 1px 0 rgba(255, 255, 255, 0.03),
    0 10px 24px rgba(0, 0, 0, 0.16);
  transform: translateY(-1px);
}

.conversation-card:hover::before,
.conversation-card.active::before {
  background: linear-gradient(180deg, var(--accent), #5db9a6);
  opacity: 1;
}

.conversation-avatar {
  width: 52px;
  height: 52px;
  border-radius: 50%;
  background: linear-gradient(180deg, rgba(0, 168, 132, 0.16), rgba(0, 168, 132, 0.08));
  color: #78e6cc;
  display: grid;
  place-items: center;
  font-weight: 700;
  font-size: 19px;
  border: 1px solid rgba(255, 255, 255, 0.06);
  box-shadow: 0 8px 20px rgba(0, 0, 0, 0.18);
  overflow: hidden;
  flex-shrink: 0;
}

.conversation-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  font-size: 12px;
  min-width: 0;
}

.conversation-head-meta {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  flex: 0 0 auto;
}

.conversation-head strong {
  font-size: 14px;
  line-height: 1.15;
  min-width: 0;
  flex: 1 1 auto;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  letter-spacing: -0.015em;
  font-weight: 700;
}

.conversation-head span {
  flex: 0 0 auto;
  white-space: nowrap;
  font-size: 11px;
  padding-top: 0;
  color: #92abb8;
  font-variant-numeric: tabular-nums;
}

.conversation-schedule-flag,
.chat-schedule-indicator {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  color: #f6c453;
  background: rgba(246, 196, 83, 0.12);
  border: 1px solid rgba(246, 196, 83, 0.22);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.04);
}

.conversation-schedule-flag {
  width: 18px;
  height: 18px;
  border-radius: 999px;
  font-size: 9px;
}

.conversation-head span,
.conversation-preview,
.assigned-label,
.empty-note {
  color: var(--muted);
}

.conversation-preview-row {
  margin-top: 4px;
  display: flex;
  align-items: center;
  gap: 10px;
  min-width: 0;
}

.conversation-preview {
  flex: 1 1 auto;
  min-width: 0;
  font-size: 13px;
  line-height: 1.34;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.conversation-foot {
  margin-top: 7px;
  display: flex;
  align-items: center;
  gap: 7px;
  flex-wrap: nowrap;
  min-width: 0;
}

.assigned-label {
  flex: 1 1 auto;
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  font-size: 12px;
  color: #8aa0ad;
}

.status-badge,
.tag-chip,
.status-chip {
  border-radius: 999px;
  font-size: 11px;
  font-weight: 700;
  padding: 5px 10px;
}

.status-badge {
  background: rgba(34, 50, 58, 0.88);
  color: var(--muted);
  letter-spacing: 0.01em;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.03);
  border: 1px solid rgba(255, 255, 255, 0.04);
}

.status-badge.new {
  background: #23323f;
  color: #93c5fd;
}

.status-badge.open,
.status-chip.open {
  background: var(--accent-soft);
  color: var(--accent);
}

.status-badge.closed,
.status-chip.closed {
  background: #29343a;
  color: #b7c4bc;
}

.status-badge.waiting_agent,
.status-chip.waiting_agent {
  background: rgba(93, 135, 255, 0.16);
  color: #8db4ff;
}

.status-chip.new {
  background: #23323f;
  color: #93c5fd;
}

.chat-schedule-indicator {
  width: 32px;
  height: 32px;
  border-radius: 999px;
  font-size: 13px;
}

.unread-badge {
  min-width: 20px;
  height: 20px;
  border-radius: 999px;
  background: var(--accent);
  color: #fff;
  display: inline-grid;
  place-items: center;
  font-size: 11px;
  font-weight: 800;
  padding: 0 5px;
  box-shadow: 0 6px 14px rgba(15, 139, 116, 0.22);
  flex: 0 0 auto;
}

.sidebar-footer {
  border-top: 1px solid var(--line);
  padding: 16px 18px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  background: #111b21;
}

.footer-link {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  color: var(--muted);
  font-weight: 600;
}

.chat-shell {
  min-height: calc(100vh - 28px);
  display: grid;
  grid-template-rows: auto 1fr;
  overflow: hidden;
  min-width: 0;
}

.chat-topbar {
  padding: 20px 26px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  border-bottom: 1px solid var(--line);
  background: var(--panel);
}

.contact-summary {
  display: flex;
  align-items: center;
  gap: 16px;
}

.contact-avatar {
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: rgba(0, 168, 132, 0.16);
  color: #9fe3d2;
  display: grid;
  place-items: center;
  font-weight: 800;
  font-size: 20px;
  overflow: hidden;
}

.avatar-photo {
  width: 100%;
  object-fit: cover;
  display: block;
}

.contact-avatar.has-photo {
  background: #202c33;
  color: transparent;
}

.contact-text h1 {
  margin: 0;
  font-size: 28px;
}

.contact-text p {
  margin: 6px 0 0;
  color: var(--muted);
}

.chat-actions {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.status-chip {
  background: #22323a;
  color: var(--muted);
}

.round-action,
.send-btn {
  width: 52px;
  height: 52px;
  border: 0;
  border-radius: 18px;
  background: var(--accent);
  color: #fff;
  font-size: 20px;
  display: inline-grid;
  place-items: center;
}

.round-action.secondary {
  background: rgba(245, 176, 65, 0.18);
  color: #f5b041;
  border: 1px solid rgba(245, 176, 65, 0.25);
}

.chat-stage {
  display: grid;
  grid-template-rows: 1fr auto;
  min-height: 0;
  overflow: hidden;
}

.chat-stream {
  min-height: 0;
  padding: 18px 20px;
  overflow-y: auto;
  overflow-x: hidden;
  background:
    linear-gradient(rgba(17, 27, 33, 0.94), rgba(17, 27, 33, 0.94)),
    url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='220' height='220' viewBox='0 0 220 220'%3E%3Cg fill='none' stroke='%232a3942' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round' opacity='.72'%3E%3Ccircle cx='28' cy='26' r='12'/%3E%3Cpath d='M20 46l8-8 8 8'/%3E%3Cpath d='M76 24l4 8 9 1-7 6 2 9-8-5-8 5 2-9-7-6 9-1z'/%3E%3Cpath d='M122 20c8 0 14 6 14 14s-6 14-14 14c-2 0-5 0-7-2l-9 3 3-8c-2-2-2-4-2-7 0-8 7-14 15-14z'/%3E%3Cpath d='M170 22l18 18M188 22l-18 18'/%3E%3Crect x='18' y='82' width='28' height='20' rx='6'/%3E%3Cpath d='M25 92h14M25 98h9'/%3E%3Cpath d='M70 94c0-9 7-16 16-16s16 7 16 16c0 8-7 15-16 15-3 0-5 0-8-2l-10 3 3-9c-1-2-1-4-1-7z'/%3E%3Ccircle cx='81' cy='93' r='1.5'/%3E%3Ccircle cx='91' cy='93' r='1.5'/%3E%3Cpath d='M78 100c4 3 10 3 14 0'/%3E%3Cpath d='M128 84l6 12 13 2-10 8 3 13-12-7-12 7 3-13-10-8 13-2z'/%3E%3Cpath d='M172 82c7 0 13 6 13 13 0 5-2 8-6 11l2 9-8-4c-2 1-4 1-6 1-8 0-14-5-14-13s6-17 19-17z'/%3E%3Cpath d='M28 152c0-7 6-13 13-13 5 0 8 2 11 6l8-2-4 8c1 2 1 4 1 6 0 8-5 14-13 14s-16-6-16-19z'/%3E%3Cpath d='M76 142l18 28M94 142l-18 28M68 156h34'/%3E%3Cpath d='M122 144c5-8 18-8 23 0 3 6 0 13-4 17l-13 13-13-13c-4-4-7-11-4-17 5-8 18-8 24 0z'/%3E%3Cpath d='M178 142l4 8 8 1-6 6 1 8-7-4-7 4 1-8-6-6 8-1z'/%3E%3Ccircle cx='34' cy='198' r='8'/%3E%3Cpath d='M60 190h26M60 198h18M60 206h22'/%3E%3Cpath d='M108 188c9 0 17 7 17 16 0 3 0 5-2 8l4 8-9-3c-3 1-6 2-10 2-9 0-16-7-16-15 0-10 8-16 16-16z'/%3E%3Cpath d='M170 188l18 0M179 179l0 18'/%3E%3C/g%3E%3C/svg%3E");
  background-color: #111b21;
  background-size: auto, 220px 220px;
  background-repeat: repeat;
  scrollbar-width: thin;
  scrollbar-color: #3a4b54 transparent;
}

.chat-stream::-webkit-scrollbar {
  width: 10px;
}

.chat-stream::-webkit-scrollbar-track {
  background: transparent;
}

.chat-stream::-webkit-scrollbar-thumb {
  background: #3a4b54;
  border-radius: 999px;
  border: 2px solid transparent;
  background-clip: padding-box;
}

.chat-stream::-webkit-scrollbar-thumb:hover {
  background: #4d646f;
  background-clip: padding-box;
}

.message-row {
  display: flex;
  margin-bottom: 10px;
}

.message-row.outbound {
  justify-content: flex-end;
}

.message-cluster {
  display: flex;
  align-items: flex-end;
  gap: 8px;
}

.message-cluster.outbound {
  flex-direction: row-reverse;
}

.message-card {
  max-width: min(70%, 700px);
  border-radius: 18px;
  padding: 14px 16px 12px;
  background: #202c33;
  border: 1px solid var(--line);
  box-shadow: 0 10px 22px rgba(0, 0, 0, 0.22);
}

.message-card.outbound {
  background: rgba(0, 168, 132, 0.14);
  border-color: rgba(0, 168, 132, 0.24);
}

.message-card.outbound.is-sending {
  border-style: dashed;
  border-color: rgba(255, 255, 255, 0.18);
}

.message-card.outbound.is-failed {
  background: rgba(240, 93, 94, 0.12);
  border-color: rgba(240, 93, 94, 0.32);
}

.message-reply-action {
  width: 34px;
  height: 34px;
  border-radius: 999px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: rgba(255, 255, 255, 0.04);
  color: var(--muted);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  opacity: 0;
  transform: translateY(4px);
  transition: opacity 0.18s ease, transform 0.18s ease, background 0.18s ease, color 0.18s ease;
}

.message-row:hover .message-reply-action,
.message-reply-action:focus-visible {
  opacity: 1;
  transform: translateY(0);
}

.message-reply-action:hover {
  background: rgba(0, 168, 132, 0.14);
  color: #7ce2ca;
}

.message-quote {
  display: flex;
  align-items: stretch;
  gap: 10px;
  margin-bottom: 12px;
  padding: 10px 12px;
  border-radius: 14px;
  background: rgba(255, 255, 255, 0.04);
  border-left: 4px solid rgba(124, 226, 202, 0.58);
}

.message-quote.outbound {
  background: rgba(0, 0, 0, 0.12);
  border-left-color: rgba(124, 226, 202, 0.8);
}

.message-quote-main {
  min-width: 0;
  flex: 1;
}

.message-quote-author {
  font-size: 12px;
  font-weight: 800;
  color: #7ce2ca;
  margin-bottom: 4px;
}

.message-quote-text {
  font-size: 13px;
  line-height: 1.4;
  color: #d7e0e5;
  white-space: pre-wrap;
  word-break: break-word;
}

.message-quote-type {
  display: inline-flex;
  margin-top: 6px;
  color: var(--muted);
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.message-quote-thumb {
  width: 56px;
  min-width: 56px;
  height: 56px;
  border-radius: 10px;
  object-fit: cover;
  border: 1px solid rgba(255, 255, 255, 0.08);
}

.message-text {
  font-size: 16px;
  line-height: 1.5;
  white-space: pre-wrap;
}

.message-attachment {
  display: inline-flex;
  align-items: center;
  margin-bottom: 10px;
  border-radius: 999px;
  padding: 6px 10px;
  background: rgba(0, 168, 132, 0.12);
  color: #7ce2ca;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.01em;
}

.message-media {
  margin-bottom: 12px;
  border-radius: 16px;
  overflow: hidden;
}

.message-media-zoom {
  display: block;
  padding: 0;
  width: fit-content;
  border: 0;
  cursor: zoom-in;
}

.message-media.image,
.message-media.video {
  background: rgba(0, 0, 0, 0.14);
  border: 1px solid rgba(255, 255, 255, 0.06);
}

.message-media.image img,
.message-media.video video {
  display: block;
  width: 100%;
  max-width: 360px;
  max-height: 420px;
  object-fit: cover;
  border-radius: 16px;
}

.message-media.audio {
  padding: 10px 12px;
  background: rgba(255, 255, 255, 0.04);
  border: 1px solid rgba(255, 255, 255, 0.06);
}

.message-media.audio audio {
  display: block;
  width: min(320px, 100%);
  height: 40px;
}

.message-media.file {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  padding: 12px 14px;
  background: rgba(255, 255, 255, 0.04);
  border: 1px solid rgba(255, 255, 255, 0.06);
  color: var(--text);
  min-width: min(320px, 100%);
}

.message-media.file i {
  font-size: 18px;
  color: #7ce2ca;
}

.message-media.file span {
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.message-meta {
  margin-top: 10px;
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  color: var(--muted);
  font-size: 12px;
}

.message-send-state {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 18px;
  min-height: 18px;
  font-size: 14px;
  line-height: 1;
}

.message-send-state.sending {
  color: #d6dde3;
}

.message-send-state.sent {
  color: #ffffff;
}

.message-send-state.failed {
  color: #ff9d9f;
}

.empty-stage {
  min-height: 100%;
  display: grid;
  place-items: center;
}

.empty-stage-content {
  text-align: center;
  color: var(--muted);
}

.empty-stage-title {
  font-size: 24px;
  font-weight: 800;
  color: var(--text);
}

.empty-stage-text {
  margin-top: 8px;
}

.composer-shell {
  border-top: 1px solid var(--line);
  background: var(--panel);
  padding: 14px 18px;
  display: grid;
  gap: 12px;
}

.composer-attachment-preview {
  display: block;
}

.composer-reply-preview {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 10px 12px;
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.04);
  border-left: 4px solid rgba(124, 226, 202, 0.78);
}

.composer-reply-content {
  min-width: 0;
  flex: 1;
}

.composer-reply-label {
  font-size: 12px;
  font-weight: 800;
  color: #7ce2ca;
  margin-bottom: 4px;
}

.composer-reply-text {
  color: #d7e0e5;
  font-size: 13px;
  line-height: 1.4;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.composer-reply-cancel {
  width: 32px;
  height: 32px;
  border-radius: 999px;
  border: 0;
  background: rgba(255, 255, 255, 0.04);
  color: var(--muted);
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

.composer-reply-cancel:hover {
  background: rgba(255, 255, 255, 0.08);
  color: var(--text);
}

@media (hover: none) {
  .message-reply-action {
    opacity: 1;
    transform: translateY(0);
  }
}

.composer-attachment-card {
  display: flex;
  align-items: center;
  gap: 14px;
  min-width: 0;
  padding: 12px 14px;
  border-radius: 18px;
  border: 1px dashed rgba(255, 255, 255, 0.18);
  background: rgba(255, 255, 255, 0.03);
}

.composer-attachment-card.is-image {
  border-color: rgba(0, 168, 132, 0.24);
}

.composer-attachment-media {
  width: 72px;
  height: 72px;
  flex: 0 0 72px;
  border-radius: 16px;
  overflow: hidden;
  background: rgba(255, 255, 255, 0.04);
  border: 1px solid rgba(255, 255, 255, 0.06);
  display: grid;
  place-items: center;
}

.composer-attachment-media img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.composer-attachment-icon {
  display: inline-grid;
  place-items: center;
  width: 100%;
  height: 100%;
  color: #d9e2e8;
  font-size: 28px;
}

.composer-attachment-meta {
  min-width: 0;
  flex: 1 1 auto;
}

.composer-attachment-name {
  font-size: 14px;
  font-weight: 700;
  color: var(--text);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.composer-attachment-type {
  margin-top: 4px;
  font-size: 12px;
  color: var(--muted);
}

.composer-attachment-remove {
  width: 34px;
  height: 34px;
  flex: 0 0 34px;
  border: 0;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.06);
  color: #ff6b6f;
  display: inline-grid;
  place-items: center;
  transition: 0.18s ease;
}

.composer-attachment-remove:hover {
  background: rgba(241, 92, 92, 0.18);
  color: #ff8d92;
}

.composer-tools {
  display: flex;
  align-items: center;
  justify-content: flex-start;
  gap: 10px;
  min-width: 0;
}

.composer-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 64px;
  gap: 12px;
  align-items: stretch;
}

.composer-input {
  min-height: 66px;
  border-radius: 18px;
  padding: 16px 18px;
}

.hidden-file-input {
  display: none;
}

.composer-action-cluster {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.composer-action-btn {
  width: 52px;
  height: 52px;
  border: 0;
  border-radius: 16px;
  background: #22323a;
  color: #ffffff;
  font-size: 20px;
  display: inline-grid;
  place-items: center;
  box-shadow: 0 10px 22px rgba(0, 0, 0, 0.2);
  transition: transform 0.18s ease, box-shadow 0.18s ease, background 0.18s ease;
}

.send-btn {
  width: 64px;
  height: 64px;
  border-radius: 50%;
  background: #22323a;
  color: #ffffff;
  align-self: end;
  box-shadow: 0 14px 28px rgba(0, 0, 0, 0.22);
}

.composer-action-btn:hover:not(:disabled),
.send-btn:hover:not(:disabled),
.round-action:hover:not(:disabled) {
  transform: translateY(-1px);
  box-shadow: 0 14px 24px rgba(0, 0, 0, 0.24);
}

.composer-action-btn:hover:not(:disabled),
.send-btn:hover:not(:disabled) {
  background: #263740;
}

.composer-action-btn:disabled,
.send-btn:disabled,
.round-action:disabled {
  opacity: 0.56;
  cursor: not-allowed;
  box-shadow: none;
}

.composer-action-btn.active {
  background: #128c7e;
}

.composer-action-btn.recording {
  background: #f05d5e;
  box-shadow: 0 10px 22px rgba(240, 93, 94, 0.24);
}

.emoji-anchor {
  position: relative;
}

.emoji-panel {
  position: absolute;
  left: 0;
  bottom: calc(100% + 12px);
  width: 360px;
  padding: 12px;
  border-radius: 18px;
  background: #162127;
  border: 1px solid var(--line);
  box-shadow: 0 18px 36px rgba(0, 0, 0, 0.34);
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 8px;
  z-index: 20;
}

.emoji-option {
  display: none;
}

emoji-picker {
  width: 100%;
  height: 360px;
  --background: #162127;
  --border-color: transparent;
  --button-hover-background: #263740;
  --button-active-background: #22323a;
  --category-emoji-padding: 0.45rem;
  --emoji-font-family: "Apple Color Emoji", "Segoe UI Emoji", "Noto Color Emoji", sans-serif;
  --input-border-color: #2a3942;
  --input-border-radius: 12px;
  --input-font-color: #e9edef;
  --input-placeholder-color: #8696a0;
  --indicator-color: #ffffff;
  --outline-color: #22323a;
  --shadow: none;
}

.details-drawer {
  position: fixed;
  inset: 0;
  pointer-events: none;
  z-index: 1100;
}

.details-drawer.open {
  pointer-events: auto;
}

.drawer-scrim {
  position: absolute;
  inset: 0;
  background: rgba(0, 0, 0, 0.5);
  opacity: 0;
  transition: opacity 0.2s ease;
}

.details-drawer.open .drawer-scrim {
  opacity: 1;
}

.drawer-panel {
  position: absolute;
  top: 0;
  right: 0;
  width: min(460px, 100%);
  height: 100%;
  background: var(--panel-strong, #222e35);
  box-shadow: -18px 0 40px rgba(0, 0, 0, 0.36);
  transform: translateX(100%);
  transition: transform 0.24s ease;
  display: grid;
  grid-template-rows: auto 1fr;
}

.details-drawer.open .drawer-panel {
  transform: translateX(0);
}

.drawer-header {
  padding: 22px 22px 18px;
  border-bottom: 1px solid var(--line);
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px;
}

.drawer-header h3 {
  margin: 0;
  font-size: 24px;
}

.drawer-header p {
  margin: 6px 0 0;
  color: var(--muted);
}

.drawer-close {
  width: 42px;
  height: 42px;
  border: 0;
  border-radius: 14px;
  background: #202c33;
  color: var(--muted);
}

.drawer-body {
  padding: 18px 22px 24px;
  overflow-y: auto;
  display: grid;
  gap: 16px;
}

.drawer-card {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 18px;
  padding: 16px;
}

.drawer-card-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 14px;
}

.drawer-card h4 {
  margin: 0 0 14px;
  font-size: 18px;
}

.drawer-card-head h4 {
  margin: 0;
}

.meta-line,
.meta-block {
  display: grid;
  gap: 6px;
  margin-bottom: 12px;
}

.meta-line span,
.meta-block span,
.field-label {
  color: var(--muted);
  font-size: 13px;
}

.message-snippet {
  line-height: 1.5;
  white-space: pre-wrap;
}

.empty-note.compact {
  padding: 0;
  border: 0;
  background: transparent;
}

.schedule-inline-status {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 28px;
  padding: 5px 10px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 700;
  background: rgba(246, 196, 83, 0.12);
  color: #f6c453;
  border: 1px solid rgba(246, 196, 83, 0.18);
}

.schedule-inline-status.paused {
  background: rgba(102, 153, 255, 0.14);
  color: #9bb9ff;
  border-color: rgba(102, 153, 255, 0.2);
}

.schedule-inline-status.processing {
  background: rgba(0, 168, 132, 0.14);
  color: #7be0c9;
  border-color: rgba(0, 168, 132, 0.2);
}

.field-label {
  display: block;
  margin: 10px 0 8px;
}

.tag-preview {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 12px;
}

.tag-chip {
  background: var(--accent-soft);
  color: var(--accent);
}

.tag-chip.muted {
  background: #22323a;
  color: var(--muted);
}

.notes-head h4 {
  margin-bottom: 4px;
}

.notes-head p {
  margin: 0 0 14px;
  color: var(--muted);
  font-size: 13px;
}

.notes-list {
  display: grid;
  gap: 10px;
  max-height: 220px;
  overflow-y: auto;
  margin-bottom: 12px;
}

.note-card {
  border-radius: 14px;
  background: #202c33;
  border: 1px solid var(--line);
  padding: 12px;
}

.note-meta {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  color: var(--muted);
  font-size: 12px;
  margin-bottom: 8px;
}

.note-text {
  white-space: pre-wrap;
  line-height: 1.45;
}

.primary-btn,
.secondary-btn {
  border: 0;
  border-radius: 14px;
  padding: 12px 16px;
  font-weight: 700;
}

.primary-btn {
  background: var(--accent);
  color: #fff;
}

.secondary-btn {
  background: #202c33;
  color: var(--muted);
  border: 1px solid var(--line);
}

.full {
  width: 100%;
}

.soft-modal {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 18px;
}

.soft-modal .modal-header,
.soft-modal .modal-footer {
  border-color: var(--line);
}

.contacts-directory-modal {
  overflow: hidden;
  background:
    radial-gradient(circle at top right, rgba(0, 168, 132, 0.18), transparent 26%),
    radial-gradient(circle at bottom left, rgba(245, 176, 65, 0.08), transparent 24%),
    var(--panel);
}

.contacts-directory-modal .modal-header {
  padding: 18px 20px 14px;
}

.contacts-directory-modal .modal-body {
  padding: 0 20px 22px;
}

.contacts-directory-title {
  display: grid;
  gap: 4px;
}

.contacts-directory-kicker {
  font-size: 11px;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: #7be0c9;
  font-weight: 800;
}

.contacts-directory-hero {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 18px 18px 16px;
  border-radius: 20px;
  background:
    linear-gradient(135deg, rgba(0, 168, 132, 0.18), rgba(17, 27, 33, 0.9)),
    #162127;
  border: 1px solid rgba(0, 168, 132, 0.18);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.04);
}

.contacts-directory-heading {
  font-size: 18px;
  font-weight: 800;
  color: #f7fbfc;
}

.contacts-directory-text {
  margin-top: 4px;
  font-size: 13px;
  color: #b2c2ca;
  max-width: 560px;
  line-height: 1.45;
}

.contacts-directory-stat {
  min-width: 112px;
  display: grid;
  justify-items: end;
  gap: 2px;
}

.contacts-directory-stat-value {
  font-size: 34px;
  line-height: 1;
  font-weight: 800;
  color: #ffffff;
}

.contacts-directory-stat-label {
  font-size: 12px;
  color: #9db0ba;
  text-transform: uppercase;
  letter-spacing: 0.08em;
}

.contacts-directory-search {
  margin: 16px 0 14px;
  background: rgba(15, 25, 31, 0.94);
  border: 1px solid rgba(255, 255, 255, 0.06);
}

.contacts-directory-list {
  display: grid;
  gap: 12px;
  max-height: min(64vh, 720px);
  overflow-y: auto;
  padding-right: 4px;
}

.contact-directory-card {
  display: grid;
  grid-template-columns: 56px minmax(0, 1fr) auto;
  gap: 14px;
  align-items: center;
  padding: 14px;
  border-radius: 20px;
  background:
    linear-gradient(180deg, rgba(34, 50, 58, 0.94), rgba(25, 38, 45, 0.96));
  border: 1px solid rgba(255, 255, 255, 0.06);
  box-shadow: 0 14px 28px rgba(0, 0, 0, 0.2);
  transform: translateY(12px);
  opacity: 0;
  animation: contactDirectoryIn 0.34s ease forwards;
  animation-delay: var(--contact-delay, 0ms);
}

.contact-directory-card:hover {
  border-color: rgba(0, 168, 132, 0.22);
  box-shadow: 0 18px 34px rgba(0, 0, 0, 0.26);
}

.contact-directory-avatar-wrap {
  width: 56px;
  height: 56px;
}

.contact-directory-avatar {
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: linear-gradient(180deg, rgba(0, 168, 132, 0.18), rgba(0, 168, 132, 0.08));
  color: #8af0d8;
  display: grid;
  place-items: center;
  font-size: 18px;
  font-weight: 800;
  border: 1px solid rgba(255, 255, 255, 0.06);
  overflow: hidden;
}

.contact-directory-main {
  min-width: 0;
}

.contact-directory-name-row {
  display: flex;
  align-items: center;
  gap: 10px;
  min-width: 0;
}

.contact-directory-name-row strong {
  font-size: 16px;
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.contact-directory-schedule-pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  flex: 0 0 auto;
  padding: 5px 9px;
  border-radius: 999px;
  background: rgba(246, 196, 83, 0.12);
  color: #f6c453;
  border: 1px solid rgba(246, 196, 83, 0.2);
  font-size: 11px;
  font-weight: 700;
}

.contact-directory-number {
  margin-top: 5px;
  color: #dfe8eb;
  font-size: 14px;
  font-variant-numeric: tabular-nums;
}

.contact-directory-meta {
  margin-top: 6px;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  color: #92a8b3;
  font-size: 12px;
}

.contact-directory-status {
  display: inline-flex;
  align-items: center;
  padding: 4px 8px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.06);
  border: 1px solid rgba(255, 255, 255, 0.05);
}

.contact-directory-status.open {
  color: var(--accent);
  background: var(--accent-soft);
}

.contact-directory-status.closed {
  color: #b7c4bc;
}

.contact-directory-status.new {
  color: #93c5fd;
}

.contact-directory-status.waiting_agent {
  color: #8db4ff;
}

.contact-directory-actions {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 10px;
}

.contact-directory-btn {
  min-width: 138px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 11px 14px;
}

@keyframes contactDirectoryIn {
  to {
    transform: translateY(0);
    opacity: 1;
  }
}

.image-preview-dialog {
  max-width: min(1200px, calc(100vw - 32px));
}

.image-preview-modal {
  background: #101920;
  border: 1px solid rgba(255, 255, 255, 0.08);
  border-radius: 22px;
  overflow: hidden;
}

.image-preview-modal .modal-header {
  border-bottom: 1px solid var(--line);
  padding: 18px 20px;
}

.image-preview-modal .modal-body {
  padding: 18px;
  display: grid;
  place-items: center;
  min-height: 320px;
  background:
    radial-gradient(circle at top, rgba(0, 168, 132, 0.08), transparent 44%),
    #0b141a;
}

.image-preview-actions {
  display: flex;
  align-items: center;
  gap: 12px;
}

.image-preview-link {
  display: inline-flex;
  align-items: center;
  gap: 8px;
}

.image-preview-full {
  display: block;
  max-width: 100%;
  max-height: min(78vh, 920px);
  width: auto;
  height: auto;
  border-radius: 18px;
  object-fit: contain;
  box-shadow: 0 18px 48px rgba(0, 0, 0, 0.45);
}

.loader-overlay {
  position: fixed;
  inset: 0;
  z-index: 1200;
  background: rgba(11, 20, 26, 0.65);
  backdrop-filter: blur(4px);
  display: grid;
  place-items: center;
}

.hidden {
  display: none;
}

.composer-toast-stack {
  position: fixed;
  right: 20px;
  bottom: 20px;
  z-index: 1400;
  display: grid;
  gap: 10px;
  pointer-events: none;
}

.composer-toast {
  min-width: 240px;
  max-width: min(340px, calc(100vw - 32px));
  border-radius: 14px;
  padding: 12px 14px;
  background: #1f2c34;
  border: 1px solid var(--line);
  color: #ffffff;
  box-shadow: 0 14px 28px rgba(0, 0, 0, 0.28);
  opacity: 0;
  transform: translateY(10px);
  transition: opacity 0.2s ease, transform 0.2s ease;
}

.composer-toast.visible {
  opacity: 1;
  transform: translateY(0);
}

.composer-toast.success {
  border-color: rgba(0, 168, 132, 0.3);
}

.composer-toast.error {
  border-color: rgba(240, 93, 94, 0.36);
}

.spinner-dot {
  width: 64px;
  height: 64px;
  border-radius: 50%;
  border: 5px solid rgba(0, 168, 132, 0.14);
  border-top-color: var(--accent);
  animation: spin 0.8s linear infinite;
}

@keyframes spin {
  to {
    transform: rotate(360deg);
  }
}

@media (max-width: 1100px) {
  .support-page {
    grid-template-columns: 1fr;
  }

  .support-sidebar-shell {
    grid-template-columns: 1fr;
    grid-template-rows: auto 1fr;
    min-height: auto;
  }

  .support-toolbar {
    min-height: auto;
    flex-direction: row;
    align-items: center;
    justify-content: flex-start;
    padding: 10px 12px;
    gap: 12px;
    overflow-x: auto;
  }

  .toolbar-section {
    width: auto;
    display: flex;
    align-items: center;
    gap: 10px;
  }

  .toolbar-divider {
    width: 1px;
    height: 32px;
    flex: 0 0 auto;
    background: linear-gradient(180deg, transparent, rgba(255, 255, 255, 0.12), transparent);
  }

  .toolbar-spacer {
    display: none;
  }

  .support-sidebar,
  .chat-shell {
    min-height: auto;
  }

  .sidebar-filters,
  .composer-row {
    grid-template-columns: 1fr;
  }

  .chat-topbar {
    flex-direction: column;
    align-items: stretch;
  }

  .composer-action-cluster {
    justify-content: flex-start;
    flex-wrap: wrap;
  }

  .contacts-directory-hero {
    flex-direction: column;
    align-items: flex-start;
  }

  .contact-directory-card {
    grid-template-columns: 1fr;
  }

  .contacts-directory-stat,
  .contact-directory-actions {
    justify-items: start;
    justify-content: flex-start;
  }
}

@media (max-width: 430px) {
  .support-page {
    padding: 6px;
    gap: 8px;
  }

  .support-toolbar,
  .support-sidebar,
  .chat-shell {
    border-radius: 18px;
  }

  .support-toolbar {
    padding: 8px 10px;
  }

  .toolbar-brand,
  .toolbar-icon-btn,
  .toolbar-profile-btn {
    width: 40px;
    height: 40px;
    border-radius: 12px;
  }

  .toolbar-brand img,
  .toolbar-profile-btn img {
    width: 28px;
    height: 28px;
  }

  .sidebar-top {
    padding: 16px 12px 12px;
  }

  .brand-row {
    margin-bottom: 12px;
  }

  .brand-logo {
    width: 108px;
  }

  .sidebar-link {
    padding: 9px 12px;
    font-size: 13px;
  }

  .whatsapp-search {
    height: 42px;
    padding: 0 12px;
  }

  .whatsapp-search input {
    font-size: 14px;
  }

  .whatsapp-pills {
    gap: 7px;
    padding-bottom: 4px;
  }

  .whatsapp-pills .status-pill-filter {
    padding: 8px 13px;
    font-size: 12px;
  }

  .filter-badge {
    min-width: 22px;
    height: 18px;
    padding: 0 6px;
    font-size: 10px;
  }

  .sidebar-filters {
    grid-template-columns: 1fr;
    gap: 8px;
  }

  .sidebar-section-head {
    margin-top: 16px;
  }

  .sidebar-section-head h2 {
    font-size: 22px;
  }

  .mini-state {
    padding: 7px 10px;
  }

  .conversation-list {
    padding: 6px 6px 14px;
  }

  .conversation-card {
    grid-template-columns: 48px 1fr;
    gap: 10px;
    padding: 9px 10px;
  }

  .conversation-avatar {
    width: 48px;
    height: 48px;
    font-size: 18px;
  }

  .conversation-head strong {
    font-size: 14px;
  }

  .conversation-preview {
    font-size: 12px;
  }

  .conversation-foot {
    gap: 6px;
  }

  .status-badge,
  .tag-chip,
  .status-chip {
    font-size: 11px;
    padding: 6px 10px;
  }

  .sidebar-footer {
    padding: 14px 12px;
  }

  .composer-shell {
    padding: 12px;
  }

  .composer-action-cluster {
    gap: 8px;
  }

  .contacts-directory-modal .modal-body {
    padding: 0 14px 16px;
  }

  .contacts-directory-hero {
    padding: 16px 14px 14px;
  }

  .contacts-directory-heading {
    font-size: 16px;
  }

  .contact-directory-card {
    padding: 12px;
  }

  .contact-directory-btn {
    width: 100%;
    min-width: 0;
  }

  .composer-action-btn {
    width: 48px;
    height: 48px;
    border-radius: 15px;
  }

  .send-btn {
    width: 54px;
    height: 54px;
    border-radius: 50%;
  }

  .emoji-panel {
    width: min(360px, calc(100vw - 48px));
  }
}